Terms & Conditions For Bimba Hotels
Welcome to Bimba Hotels! By accessing or using our website, https://bimbahotels.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. Introduction
These terms and conditions govern your use of the website https://bimbahotels.com (the “Site”), operated by Bimba Hotels (“we”, “our”, “us”). By using the Site to make hotel reservations or to browse content, you agree to these terms. If you do not agree with any part of these terms, you must not use our Site.
2. Eligibility
You must be at least 18 years of age to make a booking on our Site. By using our Site, you confirm that you are at least 18 years old or have obtained permission from a parent or guardian to use this Site.
3. Reservations
All reservations made on the Site are subject to availability. When booking a room, you agree to provide accurate and complete information, including your name, email address, phone number, and payment details.
3.1 Booking Confirmation
Once a booking is made, you will receive a confirmation email containing the details of your reservation. If you do not receive a confirmation within 24 hours, please contact our support team at bimbahotels@gmail.com.
3.2 Room Rates and Taxes
Room rates are subject to change without notice. Prices quoted on the Site are inclusive of applicable taxes unless otherwise specified. Additional charges, including but not limited to taxes, service charges, or resort fees, may apply at the time of check-in or check-out.
3.3 Payment
Payments for reservations can be made via credit/debit card, net banking, or other available payment methods on our Site. By submitting payment details, you authorize us to process the payment for your booking.
4. Cancellations and Modifications
4.1 Cancellation Policy
Our cancellation policy may vary depending on the room type and booking conditions. Please refer to the specific terms provided during the booking process. Generally:
- Free cancellations may be allowed up to 48 hours before the check-in date.
- Cancellation fees will apply if the reservation is canceled after the free cancellation period or in case of a no-show.
4.2 Modifications
If you need to modify your reservation (e.g., change the check-in date or room type), please contact our support team as soon as possible. We will make reasonable efforts to accommodate your request, but modifications are subject to availability and additional charges may apply.
5. Check-in and Check-out
- Check-in time is from 12:00 PM.
- Check-out time is by 11:00 AM
If you need an early check-in or late check-out, please contact us in advance. Availability is subject to the hotel’s discretion and may incur an additional charge.
6. Guest Behavior
All guests are expected to behave respectfully and in accordance with hotel policies. We reserve the right to refuse service or evict any guest who violates hotel rules or engages in disruptive or unlawful behavior.
6.1 Prohibited Activities
- Smoking inside the hotel rooms or public spaces (unless specified as a smoking area).
- Bringing pets into the hotel (unless allowed by prior arrangement).
- Unauthorized use of hotel facilities.
- Any form of illegal activity or behavior that disrupts other guests’ enjoyment.
7. Liability
Bimba Hotels is not responsible for any loss, damage, or injury incurred during your stay at our property, except in cases of negligence or breach of contract on our part. We are not liable for events outside our control, including but not limited to natural disasters, power outages, or strikes.
