Privacy Policy for Bimba Hotels

At Bimba Hotels, we value the privacy and security of our guests and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://bimbahotels.com or make a reservation with us. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information

When you make a reservation, register on our site, or contact us, we may collect the following personal details:

Full name
Email address
Phone number
Billing information (such as credit card details)
Postal address
Identification details (for check-in purposes, e.g., passport number)

1.2 Non-Personal Information

We also collect non-personal data, including:

IP address
Browser type and version
Device type
Operating system
Pages viewed
Referring websites
Location data (if you enable location services on your device)

This information is collected automatically using cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

Booking and reservation management: To process and confirm your bookings and provide customer support.
Personalized services: To personalize your experience on our website and tailor content based on your preferences.
Communication: To send you booking confirmations, updates, and marketing communications (if you opt-in).
Payments: To process payments for reservations and verify billing details.
Customer support: To respond to inquiries, requests, and feedback.
Improvement of services: To analyze website traffic and user behavior for improving our services and website functionality.
Legal and regulatory compliance: To comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following situations:

3.1 Service Providers

We may share your data with third-party service providers who help us operate our website and provide services, including payment processors, email marketing services, and IT support. These third-party providers are required to protect your data and use it only for the purpose for which it was provided.

3.2 Legal Requirements

We may disclose your personal information if required by law, regulation, or legal process, or to protect our rights or the rights of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us remember your preferences, improve website functionality, and analyze site traffic.

You can control cookie settings through your browser settings. However, disabling cookies may affect your experience on our website.

5. Security of Your Information

We take reasonable precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use secure servers, encryption, and other security measures to safeguard your information during transmission and storage.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

As a user, you have certain rights regarding your personal data:

Access: You may request a copy of the personal information we hold about you.
Correction: You can request that we update or correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: You may opt out of receiving promotional emails and newsletters by clicking the “unsubscribe” link at the bottom of any marketing email.

If you wish to exercise any of these rights, please contact us at bimbahotels@gmail.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After that, we will securely delete or anonymize your data.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

Bimba Hotels reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Bimba Hotels
Website: https://bimbahotels.com
Email: bimbahotels@gmail.com
Phone: 8884466116